Frequently Asked Questions – FAQs
Q. What are essential oils?
A: Essential oils are distilled liquids extracted from natural elements like bark, flowers, leaves, roots and stems of plants. They contain the true essence of the original plant and are a highly concentrated ingredient used in aromatherapy products. Many health-related benefits have been attributed to essential oils, which is why Bath & Bliss uses them in our natural skin care products. The aroma of essential oils provides valuable physical and psychological therapeutic benefits when inhaled or applied to the skin.
Q: Are essential oils the same as fragrance oils?
A: Essential oils and perfume oils are not the same. Although both can provide appealing fragrances, essential oils also offer natural health benefits along with their wonderful scent properties.
Q: How do you ship your natural skin care products?
A: All Bath & Bliss orders are sent via the U.S. Postal Service using Priority Mail. Learn more about our Shipping Policy.
Q: Can I return a product?
A: If you are unsatisfied with a Bath & Bliss product, you may return it within 30 days of purchase for a refund. Customers are responsible for the cost of return shipping. All returned products must be in the original, unopened package. Read our official Return Policy.
Q: Where do you sell your natural skin care products and Olive Oil Soaps?
A: Bath & Bliss products are sold at craft shows throughout the region. View our current show schedule. Of course, our full product line is always available for purchase on this website.
Q: Do you sell gift baskets?
A: Bath & Bliss sells our natural skin care products individually and in gift sets. We offer a variety of gift sets in different sizes for different occasions. We can also create customized gift baskets based on your personal preferences. Feel free to browse all of our gift sets or contact us to place a custom order.
Q: Do you sell shower favors?
A: Yes, we have several options for customers looking for affordable and memorable shower favors. Bath & Bliss has the ability to customize your favors, allowing you to select the soaps, color ribbon and even include a label personalized for the happy couple or parents-to-be. For more information on bridal shower favors and baby shower favors, click here. Please feel free to contact us for questions about custom orders.
Q: Do you ever create new scents based on customer requests?
A: Bath & Bliss takes special care in handcrafting products from the finest essential oils and natural ingredients. We are proud of our diverse product line, but we always love to hear your ideas, too! Contact us if there’s a scent or product you would like to see added to our line-up.
Q: What is your top-selling natural skin care product?
A: Our number one selling natural skin care product is our Natural Almond-Oatmeal Olive Oil Soap. It’s a classic scent with a gentle, natural exfoliant that people love to get their hands on. We also see spikes in sales for our Peppermint & Oatmeal Soap during the holiday season, our Adirondack Air soap in the fall and Lavender Soap in the spring and summer.
Q: I need to find natural skin care products that can help with my eczema. What do you recommend?
A: Patchouli essential oil is widely known as an effective natural remedy for eczema. Although this popular ingredient can be difficult to find, Bath & Bliss offers both a Patchouli Soap and Patchouli Body Lotion.