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Policies

Our Shipping Policy

Policies- We Ship via USPSAt Bath & Bliss, we do our best to ship all orders placed online within 48 business hours. However, because our natural olive oil products are handcrafted, some orders may take longer to fill. You will be notified via email as soon as your order ships. All orders are sent via USPS Priority Mail and a tracking number is provided at the time of shipping. Packages do not need to be signed for and will be delivered by your local USPS Mail Delivery Person with your regular mail service.

For specific questions regarding shipping, please contact us.

Our Returns Policy

Bath & Bliss products may be returned within 30 days of purchase for a refund of your purchase price. Customers are responsible for the cost of return postage. All returned products must be in the original, unopened package.

Returns by Mail in the United States

  • Re-seal the original box your product arrived and address the package to:

    Bath & Bliss
    Attn: Returns
    693 Seneca Street, Suite 404
    Buffalo, NY 14210

    priority mail shipping

  • Head to your local USPS office or other shipping company of your choice (e.g. FedEx or UPS) to purchase return postage and mail your package.
  • All packages must be sent through a traceable and insurable method. Return shipping fees are non-refundable. Keep the tracking information until your return has been processed.

For specific questions regarding returns, please contact us.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:
This notice applies to all information collected or submitted on the Bath & Bliss website. On some pages, you can order products or make requests. The types of personal information collected are:

  • name
  • address
  • e-mail address
  • telephone number
  • credit card or debit card information

You can also order our products as gifts for other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this case, the types of personal information collected are:

  • name
  • address
  • e-mail address
  • telephone number
  • credit card or debit card information

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive. E-mail addresses are not used for any other purpose and are not shared with outside parties. If you opt-in to our marketing communications, we will use your e-mail addresses to send communications with special offers, up to two (2) times per month.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information at our web site from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

Contact us if you have any questions about your privacy on this website.

Copyright  2017 Bath & Bliss • 693 Seneca Street, Suite 404 • Buffalo, NY 14210 • (716) 235.1411 • Natural Bath and Body Products